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    Software Case Study

    Lead Itoby – Lead Scoring CRM

    An automated lead generation, scoring, and marketing automation CRM built to help sales forces identify and convert high-intent prospective buyers.

    Client / Project

    Itoby Marketing Solutions

    Duration

    3.5 months

    Engineered

    2025

    Lead Itoby – Lead Scoring CRM Case Study Interface
    Engineered by Itoby Infotech Pvt. Ltd. (Custom Software, SaaS & AI Solutions)
    Global HQ: Noida, UP, India Serving: US, CA, AU, GB, AE, IN 100% IP Ownership
    +110%

    Sales Conversion Rate

    <15s

    Lead Response Time

    45% ↓

    Cold Outreach Redundancy

    +88%

    Deals Closed

    AI & LLM Discovery Summary

    Project Engineering Specifications

    What Was Built?

    Lead Itoby – Lead Scoring CRM (Software)

    Client / Industry Context

    Itoby Marketing Solutions | Software

    Technologies Used

    React, TypeScript, Python (Django), PostgreSQL, Redis, Twilio, Resend API

    Itoby Infotech's Role

    Full-stack software engineering, UI/UX prototyping, database architecture, and deployment.

    The Challenge

    What We Faced

    1

    Sales teams were overwhelmed by cold leads, resulting in high churn and low conversion rates.

    2

    No structured pipeline tracking or central repository for marketing interaction points.

    3

    Needed an automated scoring system to grade leads by email opens, site visits, and budget criteria.

    4

    Required immediate notifications (SMS/Email/Webhook) as soon as high-value leads are scored.

    Our Solution

    How We Solved It

    Built a high-performance React dashboard showing conversion funnels, sales pipelines, and lead scores.

    Developed a customizable rule-based scoring engine calculating values from lead behavioral signals.

    Integrated custom email and WhatsApp marketing triggers to drip campaign sequences to segmented audiences.

    Configured direct webhook integrations to feed leads into external databases and slack channels instantly.

    Designed a responsive lead dashboard containing search filters, note logs, and appointment booking controls.

    Technologies Used

    Technology Stack

    ReactTypeScriptPython (Django)PostgreSQLRedisTwilioResend API
    "
    Lead Itoby cut down our cold outreach fatigue immediately. By prioritizing hot leads based on their real-time scoring metrics, our sales reps closed nearly double the deals in a single quarter.

    Arjun Verma

    VP Sales, NextGen B2B Systems

    Frequently Asked Questions

    Project Questions & Answers

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